Support Team Performance Tracker

Support Team Performance Tracker

Analyze agent performance with a customizable scoring system.

Dashboard Awaits Data

Input your team's data in the next tab to generate a performance report.

Scoring Weights

Tickets Solved: 40%

CSAT Score: 40%

Response Time: 20%

Agent Data

Agent Name	Tickets Solved	Avg Response (min)	CSAT (%)	Action

Support Team Performance Review

Report Date:

Team-wide Metrics

Agent Leaderboard