Social Media Crisis Response Planner Social Media Crisis Response Planner 1. Assessment 2. Team & Roles 3. Communication 4. Action Plan 5. Review & Export Crisis Description Assess Crisis Level Low - Minor issue, limited visibility Moderate - Potential to escalate, some engagement High - Significant negative attention, spreading across platforms Severe - Widespread media coverage, potential legal/financial impact Affected Social Media Platforms Crisis Response Team Add Member Key Message Points (Public) Draft Public Statement Internal Communication Plan Immediate Actions (First Hour) Short-Term Actions (2-24 Hours) Long-Term Actions (Post-Crisis) Download Plan as PDF Previous Next
